Last updated: January 2024
Service Agreement
By requesting our goat hoof trimming services, you agree to these terms of service. These terms govern the relationship between you and Hoof Heroes.
Service Description
Hoof Heroes provides professional goat hoof trimming services including:
- Professional hoof trimming for all goat breeds
- Basic hoof health assessment
- Identification of potential health issues
- Care recommendations and advice
- Mobile service at your location
Scheduling and Cancellation
- Appointments must be scheduled in advance
- We require 24-hour notice for cancellations or rescheduling
- Late cancellations may incur a service fee
- Weather-related cancellations will be rescheduled at no charge
Payment Terms
- Payment is due upon completion of services
- We accept cash, check, and credit cards
- Prices are subject to change based on service requirements
- Additional fees may apply for emergency or after-hours service
Client Responsibilities
As a client, you agree to:
- Provide accurate information about your goats
- Ensure safe access to your property and animals
- Inform us of any aggressive or difficult animals
- Provide adequate restraint assistance if needed
- Disclose any known health issues or medications
Liability and Insurance
- Hoof Heroes is licensed and fully insured
- We maintain professional liability insurance
- Clients are responsible for animal behavior during service
- We are not liable for pre-existing health conditions
- Emergency veterinary care is the owner's responsibility
Service Limitations
Our services are limited to basic hoof trimming and assessment. We are not veterinarians and do not provide medical treatment. Serious health issues will be referred to a qualified veterinarian.
Warranty and Satisfaction
We guarantee professional, quality service. If you're not satisfied with our work, please contact us within 48 hours to discuss resolution.
Privacy and Data Use
Your personal information is handled according to our Privacy Policy. We may use your contact information for service-related communications and appointment reminders.
Governing Law
These terms are governed by the laws of Texas. Any disputes will be resolved in Texas state courts or through binding arbitration.
Changes to Terms
We reserve the right to update these terms at any time. Changes will be posted on our website with an updated effective date.
Contact Information
For questions about these terms or our services, please contact us through our website or call our service line.